Digital Experience Collection Perspektiven unseres vielfältigen Teams aus Macher*innen, Strateg*innen und Technolog*innen mit Erkenntnissen und Einblicken, die Ihnen dabei helfen, Innovationen voranzutreiben, vernetzte Erlebnisse zu schaffen, Prozesse zu automatisieren und das Geschäftswachstum im heutigen schnelllebigen Markt voranzutreiben. Global execs say CX is crucial to success but most still struggle to optimise its performance When it comes to the overall customer experience, global business leaders seem confident they’re getting it mostly right, but their responses also reveal areas for improvement, particularly around their company’s ability to optimise it effectively, according to the findings of Protiviti-Oxford’s Global Executive Outlook on the Customer Experience. Read more Digital Transformation VISION June 25, 2025 1 min read Global execs say CX is crucial to success but most still struggle to optimize its performance ▪ 47% of global executives say customer experience is extremely important to business success, but only 17% say their company is extremely effective... VISION May 28, 2025 1 min read Samsung Chief Design Officer Mauro Porcini: Human-centric design ignites user experiences "A lot of people think that consumer centricity, human centricity is just knowledge, insights, data about the people we serve, and that’s the problem.... BLOG February 24, 2025 6 min read Modern Digital Product Management: Unlocking the Engine of Efficiency Product management is a complex discipline in today’s accelerated digital environment, with far-reaching impacts on organizational performance. Why... INSIGHTS PAPER February 21, 2025 9 min read Data Monetisation: Value Realisation and Data Sharing The era of big data is upon us, ushering in a digital transformation driven by the Internet-of-Things, mobile technology, AI and cloud computing. This... Previous Article Pagination Next Article VISION June 25, 2025 Global execs say CX is crucial to success but most still struggle to optimize its performance ▪ 47% of global executives say customer experience is extremely important to business success, but only 17% say their company is extremely effective... VISION May 28, 2025 Samsung Chief Design Officer Mauro Porcini: Human-centric design ignites user experiences "A lot of people think that consumer centricity, human centricity is just knowledge, insights, data about the people we serve, and that’s the problem.... BLOG February 24, 2025 Modern Digital Product Management: Unlocking the Engine of Efficiency Product management is a complex discipline in today’s accelerated digital environment, with far-reaching impacts on organizational performance. Why... INSIGHTS PAPER February 21, 2025 Data Monetisation: Value Realisation and Data Sharing The era of big data is upon us, ushering in a digital transformation driven by the Internet-of-Things, mobile technology, AI and cloud computing. This... Customer Experience VISION July 7, 2025 1 min read Microsoft GM of Global Advertising: AI-driven personalization will fundamentally reshape CX “We really look to lean into AI and other technologies to really help us move faster and scale.” “Our ability to really connect marketing with... VISION May 25, 2025 1 min read Global market trends and consumer expectations with The Economist’s Barsali Bhattacharyya "The consumers are going to look for opportunities to treat themselves from time to time. I think those are the kinds of opportunities businesses... VISION May 23, 2025 1 min read Former Procter & Gamble global CMO Jim Stengel: A hyperfocus on customers builds trust in tough times "I think this era of building brands, building organizations that people admire, want to be a part of, feel like they share their values, is actually... BLOG March 11, 2025 5 min read Microsoft Copilot for Fabric: A Double-Edged Accelerator of Operational Efficiency and Risk Organizations are continuously seeking ways to enhance productivity and streamline operations. AI-powered tools have emerged as game-changing... Previous Article Pagination Next Article VISION July 7, 2025 Microsoft GM of Global Advertising: AI-driven personalization will fundamentally reshape CX “We really look to lean into AI and other technologies to really help us move faster and scale.” “Our ability to really connect marketing with... VISION May 25, 2025 Global market trends and consumer expectations with The Economist’s Barsali Bhattacharyya "The consumers are going to look for opportunities to treat themselves from time to time. I think those are the kinds of opportunities businesses... VISION May 23, 2025 Former Procter & Gamble global CMO Jim Stengel: A hyperfocus on customers builds trust in tough times "I think this era of building brands, building organizations that people admire, want to be a part of, feel like they share their values, is actually... BLOG March 11, 2025 Microsoft Copilot for Fabric: A Double-Edged Accelerator of Operational Efficiency and Risk Organizations are continuously seeking ways to enhance productivity and streamline operations. AI-powered tools have emerged as game-changing... The Customer Experience by VISION by Protiviti Learn more Intelligent Automation SURVEY July 15, 2025 7 min read From AI Exploration to Transformation - What AI Success Looks Like | AI Pulse Survey Erkunden Sie globale Trends bei der Einführung, Reife und dem ROI von KI. Erfahren Sie, was den Erfolg antreibt, welche zentralen Herausforderungen... SURVEY March 11, 2025 8 min read Disruptoren sehen die Welt anders Unsere globalen Umfrageergebnisse unter 1.800 Führungskräften zeigen, dass Organisationen die Chancen der sich verändernden Geschäftslandschaft aktiv... SURVEY February 13, 2025 3 min read 2025 Report on Top Risks Read Protiviti's Top Risks Report 2025 covering executives' views on emerging risks related to AI, cyber threats, talent management, and economic... NEWSLETTER November 13, 2024 4 min read A Director’s Road Map for Effective AI Implementation Almost every organisation around the world is trying to figure out what artificial intelligence (AI) offers and how to deploy it to move the business... Previous Article Pagination Next Article SURVEY July 15, 2025 From AI Exploration to Transformation - What AI Success Looks Like | AI Pulse Survey Erkunden Sie globale Trends bei der Einführung, Reife und dem ROI von KI. Erfahren Sie, was den Erfolg antreibt, welche zentralen Herausforderungen... SURVEY March 11, 2025 Disruptoren sehen die Welt anders Unsere globalen Umfrageergebnisse unter 1.800 Führungskräften zeigen, dass Organisationen die Chancen der sich verändernden Geschäftslandschaft aktiv... SURVEY February 13, 2025 2025 Report on Top Risks Read Protiviti's Top Risks Report 2025 covering executives' views on emerging risks related to AI, cyber threats, talent management, and economic... NEWSLETTER November 13, 2024 A Director’s Road Map for Effective AI Implementation Almost every organisation around the world is trying to figure out what artificial intelligence (AI) offers and how to deploy it to move the business... Content Collections Transformation and Innovation Collection Perspektiven unseres qualifizierten Teams aus Macher*innen, Strateg*innen und Technolog*innen, die Ihnen helfen, Ihr Unternehmen zu innovieren, zu automatisieren, zu modernisieren oder neu zu gestalten. Unsere Content-Sammlung zu den Themen Transformation und Innovation bietet hilfreiche globale Einblicke, um Ihr… Mehr erfahren Technology Industry Collection Eine kuratierte Sammlung aus Themen, Trends und Erkenntnissen, die Unternehmen der Technologie-, Medien- und Telekommunikationsbranche (TMT) bei der Bewältigung der aktuellen Herausforderungen und Chancen unterstützen. In jeder kritischen Phase Ihres Unternehmenswachstums helfen Ihnen Protivitis Erkenntnisse und Lösungen.Unser… Mehr erfahren
